Refund policy

All sales are final.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or a manufacturing error, so that we can evaluate the issue and make it right.

In case of a damaged product or a manufacturing error, Brawl Ball offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our Support team through email brawlballofficial@gmail.com.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. Please note: If the order shipping details were incorrect, or if you ordered the wrong size or color, Brawl Ball will not be held responsible and will not offer replacements or refunds. You are responsible for entering the correct information.

Contact us if you have any further questions at brawlballofficial@gmail.com.